- Advanced Call Center Technologies Hr
- Advanced Call Center Technologies Llc
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“When seeking a company to support the business we chose to outsource, ACT rose to the top of contenders. At introduction, they demonstrated business acumen and a deep understanding of our business. Over the years, we have experienced strong and consistent service metrics balanced with high “quality” standard achievement and a commitment to streamline processes in order to move the business forward. We have grown together over the years as a result of the commitment of all of the staff. I have and will continue to recommend the services of ACT to my business contacts.”
“ACT is a partner that consistently demonstrates their ability to anticipate our needs, proactively develop solutions for problems, and customize processes that are specific to my business, while providing superior performance, quality and customer experience. They are an invaluable partner who has been with us since 2006, and who continues to facilitate our growth for tomorrow.”
Advanced Call Center is a full-featured yet easy-to-use answering machine software for your voice modem. All necessary functions are supported: Caller ID lets you see and hear who's calling via screen pop-ups, distinctive rings, call recording, and caller's name announcement with speech synthesis.
“We have found ACT to be a tremendously flexible partner. They have been able to provide solutions to our business needs with impressive turnaround times. We also value their focus and commitment to quality and compliance.”
- Advanced Call Center Resources. Home Books Advanced Call Center Resources. How to Start a Telephone Answering Service. Follow Peter DeHaan.
- Advanced Call Center Technologies, LLC. Collections Agencies. Multi Location Business Find locations. Business Profile. Advanced Call Center Technologies, LLC. 1235 Westlakes Dr Ste 160.
- Get directions, reviews and information for Advanced Call Center in Carmichael, CA. Advanced Call Center 5949 Fair Oaks Blvd Carmichael CA 95608. Reviews (916) 971-1981. Menu & Reservations Make Reservations. Order Online Tickets Tickets See Availability Directions.
- Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA) and near shore outsourced call center services to the financial services, mortgage, telecommunications, cable and retail industries. Our services include fraud prevention &.
Call Center Services
- Multiple locations
- Inbound Calls
- Outbound Calls
- Sales
- Service
- B2B and B2C
Extended Service Plans
Turn-key sales and marketing for your Extended Service Plans.
Customer support and scheduling of repair service.
Fulfillment
- Warehousing
- Shipping
- Order Processing
Service Requests
Service Sentry
Automated system follow up for service calls and tracking customer feedback.
Increase your customer retention.
Digital Program Options
- Emails
- eCommerce Solutions
- Social Media
- Data Base Marketing Integration
Lead Generation
Programs that use a combination of our call center and marketing services to generate leads for your business.
You need a comprehensive, coordinated, team backed by the best in marketing services to support and grow your business! That’s what we do.
We Create Fully Integrated Solutions So You Can Focus On Your Business
Advanced Call Center Technologies Hr
I would be happy to recommend ACS to any prospective client. After working at DialAmerica, the largest independently owned call center in the US, I served as the third party call center manager for Hello Direct for 4 years. During my tenure there, I personally visited and vetted over 20 call centers and placed work in 6. (I wish I had known your group then.)
In my current role at MarketChord, I consult with companies to help improve every sales and marketing “Touch”. My clients have included large and small companies like National Geographic, Baudville, Danielson Designs, CU net, Idville, Nuance software, Kronos, Gar Products etc.
Whenever my clients have a need for outsourced phone sales, I recommend ACS. I am pleased to say that I am VERY happy with the performance of the programs I have placed with you. Not only are your sales reps representing my clients professionally, their sales stats exceed expectations. Most importantly, ACS’s account management and IT teams have been extremely receptive and responsive to my ever-changing scripts, data transfer needs, recording requests etc.
I will certainly be placing more work with you on the current campaigns and I look forward to recommending you to all of my consulting clients.
Advanced Call Center Technologies Llc
